Fostering Respectful & Compassionate Staff
The Hearth operates on a people-first basis, which is why we’ve developed our Care Connect® training program. Anyone working in our communities, from team leaders to housekeeping staff undergoes the same 13 training modules to make sure they understand our commitment to providing respectful and compassionate care.
Through Care Connect®, our team explores the power of communication and learns how to develop deep connections with our residents. The staff at The Hearth understand and appreciate that your needs are totally unique to you.