Dear Hearth Family,
I’m continuously grateful for your support and understanding as we navigate through the challenges brought on by COVID-19. Your positivity and willingness to cooperate with our team is extremely valuable to us, and we appreciate you.I would like you to know that, we do not have any cases of COVID-19 inside our community. This a testament to all of us playing our part in keeping your loved ones safe.
Here are this week’s community updates:
- Video Call: If you haven’t scheduled a video call with your loved one recently, please strongly consider it. Seeing loved ones’ faces while hearing their voices is a great pick-me-up for our residents. To schedule a video chat, call the front desk. We’re happy to work with your loved one to secure a date and time and help facilitate the call via FaceTime or Skype.
- We continue to update our website, www.thehearth.net/coronavirus, multiple times a week. Please continue to check the site regularly.
- Please join us in celebrating our aggressive efforts to keep our community COVID-19 Free! By watching this video made as a part of Viking Pure competition. And oh, by the way, we WON!
We continue to expand our COVID-19 precautions we have begun misting/spraying our entire building daily, including mail and all packages. Additionally, we have incorporated misting into our entry and exit procedures for staff in all shifts, and also for all visitors.
Please see last week’s letter, in case you missed it.
We thank you for trusting us with your loved ones’ well-being. We’re extremely dedicated to keeping our residents healthy and happy, and you informed. As always, if you ever have questions about our COVID-19 procedures, or your loved one’s specific care plan, please, give me a call. My team and I are happy to help.
Tellis S. Young