Dear Hearth Family,
As COVID-19 precautions continue, I understand that frequent, clear communication is crucial. Please know that I am extremely grateful for your support and understanding during this difficult time and am doing my absolute best to keep you informed of any changes to our policies, processes, or community culture as a result of the virus.
Here’s this week’s update:
- Special Care Areas: We’ve added a Special Care Area, in which residents who have potential of carrying COVID-19 can receive additional oversight in a secured environment, away from other residents. Dedicated and trained staff in our community’s Clinical Services team will be in place to man these areas. While these areas are not currently needed or used, they are now set and available should needs arise.
Please, continue to send cards, letters, or photos to your loved ones as you are able. It truly means the world to them. Also, if you have a Facebook account, please consider following our page. We’re posting photos and updates regularly, and hope you’ll enjoy seeing photos of your loved ones.
As always, we are dedicated to keeping our residents healthy and happy. Thank you for all that you are doing to support all of us.